Victra is a local Verizon Authorized Retailer in Green Valley, AZ. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Staff are knowledgeable and dedicated, aiming to create the best possible experience for customers. Customers report that staff are kind, patient, and helpful. One senior couple received two new Apple phones and was guided to connect to Apple Music by a staff member who was very kind and patient, keeping them from feeling imposing. A young lady was patient and helped a couple get the best deal after speaking with a manager. Another employee explained phone details, bill, and quotes, making indecisive choices easier. Friendly staff answer all questions and do everything to please customers. One employee educated a customer on phone savings, showing Verizon hired the right person.
Bernardo Duran was the only person to correct the many issues with my account. He also reduced my bill dramatically. Someone added additional lines, which he had removed.
May 2026
Mari at the Verizon/Victra, Continental, Green Valley location was extremely helpful when I visited the store today. She answered all of my questions, gave me several options to think about and was just very knowledgeable and professional. I left completely satisfied with my decision after she helped me.
April 2026
Maritza was very helpful to us when we came visit for our new account in Verizon. She offered us a great deal for home internet and helped us with our problem about the phones signa.
