Verizon's Laveen store is a convenient destination for all your mobile, 5G home internet, and business needs. The store offers the option to schedule an in-store appointment or place an online order, with the flexibility to pick up orders in-store, receive free 2-day shipping, or take advantage of express lockers and same-day delivery where available. Customers have praised the exceptional service and expertise provided by the store's associates, particularly Jose, who has been described as knowledgeable, patient, courteous, and professional. Customers have also highlighted the assistance of the store manager, Mayra, and Ricardo, who went the extra mile to resolve their issues. While some customers have encountered challenges, such as difficulty canceling an online order or a lengthy wait time, the overall feedback suggests that the Laveen Verizon store offers a positive and efficient customer experience, with the ability to cater to a wide range of mobile and internet needs.
I received outstanding customer service as soon as I walked through the door I was greeted by Jose, who was ready and willing to help me with the update and data transfer of my new phone with Verizon. I appreciate his willingness to help me and outstanding customer service skills.
July 2026
Jose was absolutely the best in resolving my issue. He was professional and friendly, he also explained other services that could benefit me. Thanks Jose
June 2026
The store in Laveen had very helpful employees. Janette, and Paola were very kind and friendly as well as helpful. My experience here was five star, in and out.
