“My guy Jefferson, helped me today outstanding service. He should if not already be recognized as a great professional!! I’ve never been to a cell provider and had this much of a great experience.”
“Tonia was so helpfull and understood what I was needing and helped me figure out what I needed to do. Great customer service...she deserves a raise I just loved her ❤ thank you so much”
“Thankful for being able to get taken care of by Bri, appreciate the help and patience, we aren't very tech savvy and she was overly helpful and was able to solve my account concerns.”
“Liz here was patient, kind, and very helpful. Helping multiple customers at a time and greeting everyone who walked in. She was working alone and still getting it done.”
“I had a great experience at T-Mobile. Jannely helped me switch my phone service & her customer service was incredible from start to finish. The store was clean, organized, and the Jannely took the time to help me understand everything clearly. I really appreciated her patience and professionalism. Highly recommend!”
“I don’t usually write reviews, but this place absolutely deserves one for their outstanding customer service!
The staff was friendly, patient, and incredibly knowledgeable. They made the entire process smooth and stress-free. Highly recommend!”
“I’ve had months of problems with my service
I work from home an it’s cause so many issues. Was close to loosing my job I’ve had countless techs come out and was told it’s the best we can do that is until Corey came out and wow yes it took 4 hours but he never gave up he troubleshooted everything imaginable an figured out the equipment itself is what was faulty. He has spent hours fine tuning everything down to the smallest details this company needs more people like Corey. He’s a asset to this team his dedication to finding the solution is incredible definitely deserves a promotion for outstanding customer service and fixing what others said was unfixable kudos Cory for a job well done -Barb”
“Anthony helped me set up my payment arrangement and I’m very glad that he was here helping me today. Thanks so much to the team here at 7th and McDowell”
“My husband and I went in with no explanations. And we're so happy with the customer service yazmine gave us. She was very helpful and made our in-store experience amazing. Thank you yazmine for the help.”
“A pleasant visit. I was actually visiting the store in regards to some of the perks that they offer their customers on Tuesdays! Received a Rockin Purple Beach Towel! ?”
“I had the pleasure of working with Laura today. She was very pleasant she helped me with a new phone and getting it set as well. I would recommend to family friends. Thank you Laura.”
“I’ve been to 3 different stores in the past two weeks and finally got everything done at this location. David was friendly and got me in and out in no time. Great customer support!”
“Came in to get me and my wife a new phone, Karimè helped me with EVERYTHING it was a whole process and she was patient and kind with everything and helped me get the best deal. Phenomenal worker ??”
“Had adriel help me today and EVEN HELPED US SET UP THE TLIFE APP!!! It’s always good to know what else is included when switching to another carrier !!”
“Awesome customer service by their agent Karina Plata, she was attentive, informative, and even stayed a little later after her shift to finish what she was helping us with! Love that she gave us a water bottle my mother was hungry and thirsty.”
“We went this morning and there were 2 very nice girls who helped us with everything and they were very nice when my mom got confused I 100% recommend coming to this location.”
“I had an excellent experience at T-Mobile thanks to one of their employees Memo who went above and beyond to help me resolve a customer service error. He was patient, professional, and took the time to listen to my concerns instead of rushing me,explained everything clearly, fixed the issue quickly, and made sure everything was working correctly before I left.
He turned a frustrating situation into a positive experience. Thank you for providing such outstanding service ☺”
“Just when I thought i was going to end my long time relationship with T-Mobile it was revived thanks to Arron! Long story short my phone had been malfunctioning for months. after multiple troubleshooting attempts it still kept acting up. Tmobile customer support suggested getting a new device. They shipped the device next day to the store. I went into the store to exchange everything and Aaron was angel lol. He was patient, knowledgeable and friendly
He made the switch super easy and he bought some things to my attention thatI hadn't realized with my bill. He took time to explain things and advised me on what to do. He gave me his card and assured me that if anything comes up I could come back to store or give him call. Thanks Aaron I truly appreciate your help and superior customer service!!!!”
9:30AM - 7:30PM
26 East Baseline Road Suite 113, Phoenix
Internet Service Providers
“First I do not ususally give reviews but I believe great service deserves praise. I would like to say that Gabby at the Baseline and Central location was extremely helpful, courteous, and professional. She explained all of the plan options with extreme clarity. She went above and beyond with the level of service. The young lady deserves the highest praise and a raise. Once again Gabby thank you for a wonderful experience.”
“I very special thanks to Eric. Thank you for helping me and my Tia with our 4 lines thanks for looking after us ??. My Boy Eric deserves a raise if he hasn’t got one lately.”
“Fahad did and amazing job,I let him know what my budget was and he was able to assist me in getting a new phone and line in a breeze. I'm very thankful and recommend this location, I wasnt pushed upon to buy extra things like other places do.”
“This was a metro by T-Mobile i had a very great experience with Ivan he sold me a moto g 5g i love it also he transferd My pics and contactos
Also bought a tablet from him he's very convincing”
“Amazing service and excellent 👍 knowledge of all the phones and things that I needed done for my visit today!!! Rodrigo was great!! Don't hesitate to stop by here if you need something!!!”
“Kudos to Customer Service Technical Technician Barbara B. She walked me and my husband through the process of hooking up and activating a new modem and a Tri Band Mesh Wifi system this morning. She was very friendly and helpful. It was a pleasure to work with her. I'd give her 10 stars if I could. She is awesome!”
“Great customer service from Alejandro went above and beyond to get me to transfer to Verizon great communication and excellent customer service to help customers and make things easier and smooth highly recommend asking for Alejandro !”
“My experience here has be so good I only come here now. This is the best verizon store in the world. They go above and beyond to help customer out. My go to specialist is Adrian anything I need he takes off.”