“My mom and I are from out of town and were on our way to Nogales. Our truck broke down on the highway, and I made the dumb mistake of having roadside assistance tow it to this place without even calling to see if they had any availability. I guess the nervousness and panicking got to me 😅 Anyway, we got there and they told me that they unfortunately didn't have any availability, but they were incredibly kind and courteous and took a quick look at the truck and told us what was most likely wrong with it. One of the guys was even awesome enough to call around to a few other shops to see if they had any availability. We finally found a shop and after a lot of thank you's, they wished us the best and offered us some water before we took off. Even though we didn't get serviced at this shop, I know that with the kind of customer service they offer, our truck would've been in amazing hands. It is very evident why this place has such high ratings! If I'm ever nearby again and am experiencing car trouble, I'll be sure to go to these guys (and surely call in to check for availability beforehand)! Very nice people, thank you guys!”
“A couple of weeks ago I was in immediate need of getting some off road tires mounted onto my SxS. I had ordered the tires from another company, but when it was time to have them installed I was told they were unable to do so because my wheels were Beadlock. I was scheduled to leave the next morning for a hunt, so I didn't have time for this delay. I was beyond frustrated. However, one call to AJ and they managed to squeeze me in VERY last minute to ensure that my trip wasn't delayed. I went straight over and the crew there got my right in and installed all 5 tires. The shop was great, and the service was excellent. I'm incredibly grateful for the last minute service they were able to provide in my situation. I was able to leave for my trip on time, and I found a new tire shop for my future needs! I would absolutely recommend AJ's Tire Service to anyone who finds themselves in a jam, or in need of routine replacement or service for your tires. They offer commercial and mobile services as well, and the best part for me is....they are LOCALLY OWNED & OPERATED!! SUPPORT LOCAL!! Thanks AJ!!!, I hope your guys saved you some of the venison summer sausage I left for you last week!”
“I got in over my head on a project and after installing a new power steering rack, I got exhausted trying to install the high-pressure hose on the pump. I just didn't have what it apparently takes. I had the car towed to El Tiro and they got to work on it right away and got the job completed in a few hours. It is such a blessing to have them here in the neighborhood - competent, easy to deal with and fairly priced.”
“On the way back from the Picacho Peak hiking, I found the bottom cover hanging underneath the car because of the loose bolt. We stopped by Pierce Auto. They found the problem and fixed it right away.While waiting in the office, I saw many its loyal customers coming in with trust.When I asked how much to pay, they insisted that it is free for such a small problem. I am so touched by the honest and courtesy given to me. You guys made my day!”
“We have used many well companies and Nelson’s is the most competent and honest. Their field and office staff are friendly and we’ve never been price gouged when in a jam. Most well companies in town will charge you what they think you can afford, it’s actually quite common to get $7500-10,000 bill to switch out a motor and pump from OTHER well companies. Nelson’s won’t do that to you and we recommend them to our friends and neighbors.”
“I had an oxygen sensor fail and it needed to be replaced. I was scheduled for a long distance road trip so Cody and his techs went above and beyond to get the part ordered and installed as quickly as possible to keep me on schedule. With the new sensor installed, my truck ran smoothly with no issues. I appreciated their efforts to accommodate me and get the truck done on time.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."