Bank of America (Drive-thru ATM) offers convenient banking services with a focus on customer care. Customers appreciate the friendly and knowledgeable staff, with some reviews highlighting staff members like the branch manager and employees who go above and beyond to assist. The location is praised for its efficient service, especially during business ownership transfers and other banking needs, where staff members handle transactions smoothly and with a smile. However, wait times can be long, especially on Saturdays, with customers often waiting 20 to 30 minutes in line. Appointments and online checks are recommended to avoid delays. The branch has taken steps to improve safety and cleanliness, following CDC guidelines, and may adjust hours temporarily, encouraging customers to check their website or mobile app for updated information. Overall, customers report positive experiences with attentive staff who take pride in their work, making interactions pleasant and helpful. The location opens early at 9 AM on weekdays, and staff members like Nadine and Tina are noted for their friendliness and helpfulness. Despite occasional waits, many customers feel valued and satisfied with the service at this branch.
Perla help my today with closing my current account and opening a new account. She made the prices seamless and quick. On top of that she was professional and extremely friendly. After closing the account and reopening a new account she also advised me of some benefits that I was not aware of as a bank of america customer.
January 2026
Perla Garcia helped my husband & I take care of some issues we were having regarding our bank account & she is absolutely amazing at her job, so professional but also very personable. I would absolutely recommend her & this location, as everybody there is so kind & genuinely caring. ❤️
November 2025
Had a good experience with Perla Garcia she took care of my issue getting my account unlocked. She was able to answer my questions. Thank you Perla class act.
