Bank of America (with Drive-thru ATM) has tellers and bankers described as amazing, helpful, professional, sweet, and accommodating, with good customer service and not too much wait time. Staff assist with opening accounts, credit situations, and wire transfers. However, one customer was very disappointed with the Fraud Department, which did not recover fraudulently lost money, leading to doubt about their efforts. The business follows enhanced cleaning procedures based on CDC guidelines and may have temporary hour changes. A parking space for fuel-efficient vehicles at the location was criticized as insulting to contractors.
Tried to cash US savings bonds. First I was told I can only cash 10 at a time. Then told account must be opened 6 months. It was. Then told account must be opened for 2 years. It wasn't. These people were clueless.
February 2025
Worst bank ever! I've been with them for 5 years and they are holding my payroll check for 7 buisness days! Bank literally anywhere else, horrible customer service when you can actually reach someone!
October 2024
Normally I use ATM but I had a question so I went inside. The people were very polite and very nice. They were dressed in business attire.
