Big O Tires in Mesa, AZ is known for its friendly and trustworthy service. Customers appreciate the staff’s quick, honest, and caring approach, making every visit smooth and straightforward. The team offers early, late, and weekend appointments, with free alignment checks and a wide selection of major tire brands like Michelin, Goodyear, BFGoodrich, and Yokohama. They handle a variety of auto services, including oil changes, brakes, suspension, A/C recharging, belt and hose replacements, batteries, and lights. Many reviews highlight the staff’s professionalism, kindness, and willingness to go the extra mile, such as providing water during waiting times or helping customers in urgent situations. The management, especially the new manager, is making positive changes, improving customer experience and service quality. Customers feel appreciated and confident in the team’s honest advice and expertise. The welcoming environment includes beverages, snacks, and a friendly atmosphere that makes customers comfortable. The staff’s genuine care was especially noted when they responded quickly and empathetically to tire emergencies, demonstrating their commitment to customer safety and satisfaction. Overall, Big O Tires is seen as a reliable place for tire and auto service where customers can expect outstanding care and honest service from a dedicated team.
Jordan was very kind and knowledgeable! This big out tires location exceeded my expectations and I will be going there again!
August 2025
Big O means OUTSTANDING to this gal whose AC was recharged - on a Saturday - and near closing time. Swift and friendly service from wonderful staff who made sure I cooled off with a bottle of water while I waited. Thanks, guys!
August 2025
New manager Jordan down at my local big o. Really changing things around, great experience with great customer service. Highly recommend.
