Courtyard Phoenix Mesa offers a quiet and peaceful environment for guests. While it is somewhat distant from major areas like Scottsdale and nearby shopping options, the hotel provides a clean and welcoming atmosphere. Guests appreciate the small pool, great workout space, and friendly staff, highlighting the excellent service from individuals like Aaliyah and Jackie. The check-in process can be slow, with some guests experiencing over 20 minutes of waiting, indicating a need for more front desk staff. The hotel is a good choice for events, as noted by a wedding party that found the room block arrangements to be accommodating and flexible. Overall, guests report a pleasant stay, with many feeling well-rested and satisfied with the improvements in service and facilities. However, some have expressed disappointment with the in-room coffee quality.
There were issues right off.. Refrigerator made noise and couldn't be replaced at 11 or so pm. Husband was already asleep, too. Maintenance man was very friendly and helpful. So from that start to finishing off no coffee in the lobby, pretty much a big disappointment. I really expected better.
April 2026
Pool was clean, lots of towels for drying off. We had a balcony overlook in the pool and that was nice. Super big screen. TV was nice. One elevator was working. That's all we needed. The other end of the hotel, though, I noticed their elevator wasn't.
April 2026
Parking permit up charge. Consider carefully the total cost of your stay, compared with advertised price and other properties. Front desk declined to refund it.
