DoubleTree by Hilton Phoenix Mesa offers a mix of experiences for guests. Many have praised the professional and pleasant staff, highlighting individuals like Lenique, who provided exceptional support with tech issues. The venue is well-maintained and elegant, making it a suitable choice for events and meetings. However, some guests have expressed disappointment regarding the condition of the rooms, reporting unpleasant odors, stains, and issues with water pressure. While the atmosphere is generally nice, the hallways appear dated, and the location may not be ideal for accessing major attractions, though highways are easily reachable. Food options have received mixed reviews, with some guests finding the breakfast expensive and not included, while others noted the dining area’s strict policy against outside food. Overall, while the hotel has strengths, particularly in service and atmosphere, guests suggest managing expectations regarding room quality and amenities, especially considering the price point.
Special shout out to the Breakfast buffet servers at doubletree. I think it is Jen, Taesha and Pauline! Thanks for the extraordinary service and friendly attitudes! We were there for a difficult surgery and you really were a bright spot in the week!
May 2026
Zeida and Louis were so helpful at the front desk. The breakfast is much better than most hotels and the rooms are comfortable. Just watch out with parking. It's right next to a golf course.
May 2026
Lovely hotel. Red Lobster and Chipotle are walking distance. Friendly staff
