Cox Store in Mesa offers a variety of services, including ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices. The store aims to assist customers with their tech needs, whether for gaming, remote work, or streaming. Many reviews highlight excellent customer service, with staff members being described as attentive, kind, and professional. Customers appreciate the quick and painless service, with some noting a smooth process for picking up devices or reducing services. However, there are mixed feelings about the kiosk sign-in system, which some find inconvenient. Overall, while the store may have a wait time during busy periods, the clean environment and helpful staff contribute to a positive shopping experience. Exclusive offers on Internet and mobile plans further enhance the appeal for customers looking to stay connected at home and on the go.
Excellent experience yesterday at store while switching our mobile phone service to Spectrum. Customer service agent, Keenan, was very patient, knowledgeable, and resourceful in managing the difficult transfer from our former provider whose service had deteriorated over several years.
August 2026
Great experience, we are happy for the Spectrum buy out.
August 2026
Line moves slowly but one proactive lady opened a line just for equipment returns, and she was efficient. People were out in three minutes with her.
