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“Over all good service. The glass used on our phones weren’t the highest quality. They are comparable to a glass screen protector. Not strong enough for the toddler life.”
“Mr Victor should be your district manager he knows his work he's excellent I'm very satisfied with the results I received thank you boost mobile I had left but had to returned I had left after being with boost for over 13 years he's the best I'm very pleased with boost I know who to go with from here on Boost mobil”
“Satisfied customer here. I had an amazing experience with this company. The customer service was top-notch, and the product exceeded my expectations... Martin gave great customer service, he was very knowledgeable and accommodating. I highly recommend this store to anyone looking for quality work and excellent service. 10 out of 10.-W Lewis”
“Ryan let us know about deal we weren’t taking advantage of and helped us with everything plus much more!! He definitely deserves a big raise!! I will be telling everyone about the amazing experience we had and all about who helped us!!!”
“My phone had mysteriously locked itself up which left me without a phone for 2 days. I came to the Metro PCS store in Mesa, Az to see if my phone issue could be fixed. The gentleman that helped me was very courteous and professional. His name is Spidey. He did everything he could to resolve my phone issue but it turned out that my phone wasn't salvageable. It wouldn't even shut off to do a factory reset. So he ever so kindly eased me through getting me set up with a new phone. ( I was so attached to my old phone) He is very knowledgeable at what he does and the customer service was beyond EXCELLENT. If ten stars were an option, he definitely deserves it. I'm happy with my new phone.”
“Adan has very wonderful great customer service and gives you great value deals . I came in AT&T to see what I will qualify for.. At&T have fast & easy Service.”
“We came in the store. Very nice store and excellent experience. Cody the manager is great. Very friendly and knowledgable. I am a college professor and tough grader. I am giving Cody A+ grade for his
excellent help and friendly attitude.”
“This location is very helpful and gets me a great rate. I tell him what I’m looking for and my budget. He gets me that best deal for my family & I. I only want to keep going back to this place. Keep up the great work and providing excellent customer service! Thank you.”
10AM - 7PM
3630 E Southern Ave B-101, Mesa
Mobile Phones
“I had a great experience with Anna @ the Valvista & Southern location. She was very friendly and helpful. She answered all the questions I had. I honestly would recommend this store. ?”
“I recently had the pleasure of interacting with an AT&T representative named Zach , and I must say, it was a fantastic experience from start to finish. The representative I dealt with went above and beyond to assist me with my inquiries and concerns.”
“My iphone10 screen went black and would not light up, though the phone had worked fine earlier in the day. The phone rang when I called the number and siri would answer me, so took phone to AT&T store on Stapley in Mesa.
I did not need to wait (though I had expected a wait).
When the young man placed it on the table, the screen lighted up. He checked out the phone and didn't know why the screen was black before, but it has been working fine ever since.
This was probably a minor "thing" for AT&T store, but it was a MAJOR "thing" for me, as I must process business transactions on that phone.
I appreciate how helpful they were yesterday and have been on past visits.
Excellent Customer Service!!!”
“Compared to others this store is way ahead. Have been to this location many times and will be back again. The manager and staff are always very friendly and helpful. They give time and attention to even small requests from other customers who needed help. Would recommend”
10AM - 7PM
354 N Country Club Dr # 102, Mesa
Mobile Phones
“Jessica is always on point when it comes to customer service. She helped me out in a lot of issues with phone and getting new phone. Jessica knows w very professional when it comes to customer service. I would totally recommend this cricket store above the ones I’ve been to.”
“Kayla worked with me today. She was just awesome. She was by herself and well managed everyone. Very professional, helpful in so many ways and what a pleasant personality and attitude. I really appreciated all her help. Just an awesome person”
“Very informative, helpful to accommodate my needs and was happy that id took care of one more TO DO LIST ✓ OFF THE LIST....ILL BE RETURNING TO RECIEVE my cell phone discount with lifeline acp . I'd heard FEB 7TH , THIS RESOURCE WILL BE COMING TO A CLOSE FOR THE ACP PROGRAM SO ID KEPT PUTTING OFF SINCE PHONE WAS STOLE , BUT IM GOING TO GET SERVICE FOR MY SON TOO .”
“Very happy with the help I received ververy professionals I dont remember the two persons that help me last nigth on signal bute location but they both deserved employees of the month thank you so much”
10AM - 7PM
5050 E University Dr #106, Mesa
Mobile Phones
“I bought a phone from a wonderful Gentleman name James today..I just want to say how helpful and positive he made my experience. I don't know much about technology and he made it very easy to make a purchase..He made the experience memorable and made my whole day..I will continue to go to that store if I need another upgrade just because of him and I live in Santanvalley so it's big compliment..So I recommend anyone who is not tech savvy or just appreciates amazing customer service to come to this store and ask for James to help you..Thank you James for wonderful experience sending blessings your way!!”
“Ana goes above and beyond for her customers! One of the best encounters we’ve had at a cricket. Went in last minute to purchase multiple phones and she gladly did it even though time ran on after closing time. She helped us get everything transferred over. We appreciate her!”
“I want to thank David Lopez for his professional and excellent service on 9/14. David help me update my family's cell plan to one that included hotspot service. In the end the deal wound up being better financially for us, thanks to David's expertise. He reviewed all the options with me and we found one that worked best for our needs.”
“It was beyond time to upgrade my iPhone and I decided to go to this location to finish up the process I had started online.
Maybe it was luck yet I had wonderful customer service with both of the reps! It turns out that I actually saved more money by going this route and the whole trade in process was a breeze vs online/chat. The taxes and fees + monthly bill forward were explained thoroughly and I appreciated the care with tips on quirks with Apple products in general. As someone who has elderly parents, I noticed how patient and kind they were to the elderly customers who were ahead of me. It is not always easy explaining tech, etc with older generations and they did that well.”
“Sam was wonderful! He was quick to help me with getting my phone screen fixed! I can’t recommend him enough! Definitely come here if you need your phone fixed. Honest and good man!”
9AM - 8PM
437 S Gilbert Rd Ste 1011, Mesa
Mobile Phones
“Esperanza was amazing and very helpful she gave a great customer service experience and I am very grateful for all that she did for us give her a raise she’s amazing ❤️ thanks again girl”
“Just love this store on Power road in Mesa. Erik was outstanding and made my new phone upgrade a breeze. He took the time needed to make sure I left the store with my phone in perfect working order. Highly recommend!”
“Just had the best experience from a carrier. I HIGHLY RECOMMEND this location and the Pro that helped me out today BRANDI!!! She is exceptional in customer service and knowledgeable in all areas. She truly went the extra mile for me today! Appreciate you Brandi and thank you so much for taking the time to help me with my account!”
“Ive always had the best experience here. Angelica was the best, very knowledgeable and friendly. Highly recommend this specific location. The only location I go to in the entire Valley!”
“would like to take the time to acknowledge one of your team members, her name is Summer. She works at the Mesa location on Greenfield/McKellips.
I purchased T-Mobile WIFI while I was paying my bill, we also discussed a brand new phone for me. I Return on our later date and I purchased the iPhone 15 Pro with the help of Summer’s help.
Summer is a very up beat young lady she greets everyone that walks through the door, with a huge smile on her face. Every time that I went into T-Mobile she is energetic, smiling and willing to help, she also knows the answers to my questions.
Summer, is a big asset to T-Mobile company.
I would like her to get acknowledgment for doing an excellent job! I would give Summer a 10+
I will be visiting the store again at the end of this month to get an Apple Watch, so I will check with Summer to see if you reached out to her. Great job Summer! I appreciate you.
Thank you,
Trish Palmer”
“Third store today to fix or replace a phone - thank you to Angel and team for their patience, clarity and support! This store location is not easily seen, even though it’s right on Alma School - but so worth visiting for their customer support!”
“This place is very well recommended, the girls take good care of you and there is one I don't remember her name but she serves you very well, very friendly, she talks to you well, she takes good care of you, excellent, go to this place, very good place Cricket”
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“This was the cheapest and best service by far... I needed a screen replaced on my phone and this guy was the cheapest by almost $50 and the service was above and beyond. I got to watch the entire process, he's was knowledge and honestly cared about the work he was doing. He didn't have the right screen at this location so he had me come back another day when he could get the one I needed. He also waited to get the right screen protector instead of putting the wrong one on it and risking the safety of the new screen he just replaced. This is the place to come for repairs and when it's time to buy a new phone. I wish I could give more than 5 stars!! I will be back and it was a little far away from me, totally worth the trip!!”