Firestone Complete Auto Care in Mesa, AZ, has built a reputation for reliable and friendly auto service since 1926. Customers appreciate their ability to handle a wide range of vehicle needs, including tire sales, oil changes, brake inspections, engine repairs, and general maintenance. The staff, including managers and technicians, are known for being helpful, knowledgeable, and polite, providing excellent customer service from scheduling appointments to completing repairs. Many reviews highlight the shop’s efficiency, with some customers being able to get same-day diagnoses and repairs, as well as quick and accurate service for fleet vehicles. The team is also praised for their honesty, as seen when they refunded a service fee after being unable to fix an alignment issue, and for their willingness to do thorough testing without charging extra. The shop’s cleanliness and hospitality are noted positively, with amenities like clean restrooms and stocked waters offered to customers. Price matching is available, which adds value for those looking to save money, especially since Firestone can match Tire Discount prices for mechanical work, reducing the need to visit multiple places. Customers also value their proactive communication, with staff advising on vehicle issues and coordinating with dealerships when necessary, such as for specialty parts or warranty work. Overall, Firestone Complete Auto Care in Mesa is recognized as a trustworthy, efficient, and customer-oriented auto service provider, making it a convenient choice for both personal and company vehicles.
After my car was inspected and diagnosed. I was called and approved services. Everything was done in a timely manner. Thank you Bill and all techs that in some way got my car back to tip top shape!
March 2025
Tyler and Bill have always been excellent with us and because of them I trust Firestone with all my car needs.
March 2025
The shop wasn't able to fix the alignment issue on my excursion. I told the manager that the issue was still present he politely refunded my money. I appreciated honestly and would highly recommend this shop. Will definitely come back
