Pep Boys in Mesa, AZ, is a reliable auto service and tire shop known for its expert services and commitment to customer satisfaction. Customers frequently highlight the excellent customer service provided by staff members like Ray and Carlos, who are described as professional, friendly, and knowledgeable. Many reviews praise the quick and efficient service, with technicians addressing issues promptly, even without an appointment. The shop specializes in a range of services, from tire repairs and replacements to oil changes and brake repairs, and also caters to hybrid and electric vehicles. With over 100 years of experience, Pep Boys is recognized for its comprehensive auto care and maintenance, making it a trusted choice for drivers looking for dependable service. Overall, customers appreciate the smooth, hassle-free experiences and the dedication of the team to ensure their vehicles are well cared for.
Excellent attempt at diagnostics, repair, and phone communication. My problem was NO info on the paperwork when I picked up the car.
July 2024
I customer service was excellent very professional very nice and friendly and the technician was also very prompt. Had excellent service.
July 2024
These guys came in clutch for me. My valve stem started leaking out of nowhere while I was working. Popped in without an appointment or anything and they fixed it on the spot in like ten minutes. They seemed swamped but took care of me anyway
