The UPS Store #4930 in Mesa is a friendly, local business that offers a variety of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located at the northwest corner of Power and Ray in Gilbert Gateway Towne Center, it is known for helpful and welcoming staff. Customers appreciate the staff's patience, friendliness, and quick assistance, even during busy hours or close to closing time. Staff members like Rene, Felix, Aidan, and Cierra are praised for their excellent customer service, making processes like returns and special package deliveries easy and stress-free. Cierra, in particular, is noted for her kindness and enthusiasm, helping with special packages and calming stressed customers. Overall, the store provides reliable, neighborly service and a positive experience, making it a preferred choice for shipping, mailing, and other business needs in the area.
The employees are always so very helpful. Even when they are busy, they are still kind and helpful. I'm glad to have a place to count on for Amazon returns and other services they have.
February 2026
Donald was so helpful and kind in helping me solve a fingerprinting mishap that I had overlooked on my paperwork. Outstanding customer service.
January 2026
Fast efficient service friendly convenient location
