The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews highlight exceptional and excellent customer service from the staff, who are described as professional, efficient, pleasant, courteous, friendly, kind, knowledgeable, and well-trained. Specific employees are noted for being a delight to work with, helpful, and willing to answer questions. However, some reviews mention that two male employees were dismissive, appeared to not want to work, and lacked customer service skills, with one attempting an incorrect charge. The store manager is recognized for providing correct assistance and consistent excellent service. Many customers highly recommend this location.
Maria was super friendly and outgoing. The store was nice and cool. And they were very quick to get people in and out.
July 2024
Yeisha was great! She was not sure how to print a passport photo but was willing to push herself out of her comfort zone with a smile! All the while Maria took care of other customers!
July 2024
Exceptional customer service by store manager, Maria. She was very professional, efficient, pleasant to work with, helped answer all of my questions.
Staff is trained very well, consistent excellent customer service every time.
