Counter guy is moody like some others have said. He also said he doesn't have any plumbing experience so he can't help figure out parts.
September 2022
Been here a couple times. Generally, OK. Today, however, the young man behind the counter couldn't help me because their "system is down". He first asked if I had an account. Then, decided even if I did he had no way to verify it so too bad for me. FAIL!! Get it together, Van Marcke! Probably won't be back.
June 2022
This place is great, they always have what I need, I am a tradesman so most of the time, I know what I need but if I throw an idea at them, they always help me out with the best solution. I've watched them walk through some plumbing problems with plenty of homeowners in the past, they know their stuff