Extremely inconvenient having to "schedule an appointment," a week out to open a simple account. Meanwhile employees visible at desk without customers. Help the person with immediate need at location in the moment. Do your calls in downtime. Went to a different bank and got taken care of in 20 minutes
November 2022
Very disrespectful wasting my time didn’t let me in the right direction. Horrible management.
April 2022
Top Notch! The Branch Manager, Johanna, came in to specifically help me with a signature needed on a document. She answered the phone too, which is rare to have such great customer service these days. Will continue to use them!
