Chapman Auto Center LLC Jeep in Payson has earned a reputation for excellent customer service and support. Many customers have shared positive experiences, highlighting the staff's willingness to assist, even during busy times. One customer, who encountered a check engine light while camping, received quick help with a software update that was covered under warranty, allowing them to continue their trip safely. Another traveler praised the team for their kindness and support, especially when they delivered a forgotten item to their location, showing a commitment to customer care. The service department is frequently noted for its helpfulness, with customers expressing gratitude after being quickly attended to during breakdowns. Additionally, the sales team, led by knowledgeable staff members, provides a pressure-free car buying experience, although some found the closing process to be time-consuming. Overall, Chapman Auto Center LLC Jeep stands out for its friendly and professional service, making it a trusted choice for both repairs and vehicle purchases. Customers appreciate the team’s dedication to ensuring satisfaction, as well as their willingness to go the extra mile, reinforcing the dealership's standing as a reliable local business in Payson.
Service department is so helpful. I broke down in Payson and limped to the dealership. They fixed me right up and got me on the road. Very thankful for them.
July 2022
Got my car serviced today. In and out in a little over an hour. Dan Byus was courteous and responsive.
March 2022
John German went above and beyond to help us buy our new Silverado High Country. I'm glad we supported a local business.
