Firestone Complete Auto Care in Peoria, AZ has built a reputation for honest and reliable service since 1926. Customers appreciate the friendly and professional staff, who are known for their honesty and straightforward communication. Many reviews highlight how the team, including a manager named Jim, provides clear explanations about vehicle needs and avoids unnecessary work, ensuring customers receive fair treatment. The staff is praised for their helpfulness, whether guiding customers through tire choices or informing them about repairs. While some mention that repairs can be a bit expensive, the overall experience is positive, with customers feeling well-informed and confident that their vehicles are in good hands. The shop offers a comprehensive range of services, from oil changes and brake inspections to tire sales and alignments. Customers also value the convenience of scheduling appointments online and appreciate the quick, honest service, even during busy times or holiday weekends. Many consider Firestone their primary auto repair shop for themselves and their families, trusting the team to keep their vehicles running smoothly.