MacMedia Inc. is a highly regarded technology service provider known for its excellent customer service and professional staff. Many customers praise the friendly atmosphere and the helpfulness of the team, especially highlighting the expertise of staff members like CJ and Hayden. Clients report positive experiences ranging from quick repairs to in-depth assistance with tech issues, often feeling like they receive personalized attention rather than being treated like just another number, as can happen at larger establishments. The owner is noted for honesty, providing valuable advice on navigating repair issues, which has earned him customer appreciation. For instance, one client shared how he guided them through a situation involving their MacBook and Apple, leading to a better resolution. MacMedia also excels in addressing diverse technology needs, whether it involves repairing iPhones, transferring data, or helping with storage issues. Customers have expressed gratitude for the patience and knowledge displayed by the staff, making even complicated processes feel manageable. Additionally, MacMedia's commitment to community extends to recycling efforts, ensuring that devices in good condition find new homes. With consistent positive reviews, MacMedia Inc. stands out as a top choice for anyone needing tech support or repairs.
Extremely good customer service and professional staff. I’ve always come here to get my stuff taken care of and it’s always done great. Had a wonderful experience with CJ on my last visit
January 2024
I dropped off a couple of laptops today for recycling. The gentleman said that they were still in good shape and hoped to find a good home to someone in need of one. That made me feel good. Thank you, Macmedia.
December 2023
The representative present on November 30th around 5 PM was excellent and provided extremely speedy and thorough diagnostics of my MacBook Pro. The representative explained all things in detail with professionalism. The shop is very clean and well designed!
