The AT&T Store in Phoenix offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. Customers can choose from flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include nationwide 5G service at no extra cost. Reviewers consistently praise the excellent customer service at this location. Employees like Irman, Omar, Jake, and Joey have been described as knowledgeable, patient, competent, friendly, and helpful. They take the time to guide customers through their options and ensure a smooth, efficient experience. One customer was impressed that the store had good stock, allowing them to get everything they needed in a single visit. Another was grateful for the associate's assistance in switching from a postpaid to a prepaid plan, with the process described as smooth, timely, and enjoyable. Overall, the AT&T Store in Phoenix earns high marks for its wide selection of products, flexible plan options, and outstanding customer service. Reviewers recommend this location for anyone in need of new phones, accessories, or wireless service in the area.
Paula was super friendly, helpful and knowledgeable.
She made our experience very positive and also went the extra mile by helping transfer all of our apps from old phones and putting our new screen protectors on our phones.
Super great experience!
February 2026
Jocelyn was professional, she answered all of our questions. She offered options and I will definitely be back for more additional services.
January 2026
I was very s satisfied with Jocelyn with helping me with my new phone
