AutoZone is a leading retailer of automotive parts and accessories. The staff is always friendly, though some are more helpful than others. Many customers report extremely helpful and five-star service, with staff taking time to help figure out solutions and even assist with installations like battery changes. However, there are consistent complaints about one manager who provides the worst customer service, which negatively impacts the store's reputation. Overall, when many customers need something auto-related, they think of AutoZone for its services and helpful staff, despite the issue with one individual.
The guys here super friendly. My car battery died. I had a warranty for it. They took it out and put a new one in in less than 10 minutes and I was on my way.
September 2026
Thank you Tristian for your assistance with purchasing a battery that fit my needs! I appreciated your assistance, honesty, and knowledge! I also appreciated that you didn’t try to upsell me on a battery that exceeded my needs. THANK YOU!
August 2026
Car battery was dead and the folks there sold me a new battery & installed it in less than 15 minutes. Thanks-a-million!
