Avis Car Rental at Bell Towne Plaza in Phoenix offers many locations for picking up a car rental. They provide an affordable fleet of SUV rentals, luxury car rentals, economy car rentals, and more for long-term needs or trips. Multiple staff at this location have been extremely kind, helpful, friendly, and courteous. Customers report being welcomed with open arms and receiving quick, excellent service, often getting their rental keys in just a few minutes. The process is described as fast, with staff having customers in and out quickly. The cars are clean, fueled up, smelling great, and ready to go. However, one customer noted a complication with adding an additional driver, where the process was not smooth and required multiple calls to the call center to resolve charges, which was finally sorted out after some difficulty.
Kasandra, was great. Took all of the complaints she was very appalagetic for someone else's error. Cracked front window, tire rim and mud flap on passenger side.
June 2025
All went well with my one way from Las Vegas to Phoenix.
February 2025
They are always friendly and have a great variety of rentals.
