Hertz Car Rental - Phoenix - West Bell Road
Hertz,
Car RentalHours:
1133 W Bell Rd, Phoenix AZ 85023 Hours
About Hertz Car Rental - Phoenix - West Bell Road
Hertz Car Rental - Phoenix - Midway Auto Team HLE on West Bell Road receives consistent praise for exceptional and caring customer service. Multiple reviews highlight that the staff is friendly, knowledgeable, and not aggressive or high-pressure, creating a comfortable and stress-free experience. Employees are noted for going above and beyond, with one instance of an employee providing crucial aid during a medical emergency and later facilitating a refund. The location is described as fabulous for saving a trip with great service when other locations were unhelpful. Customers report smooth, efficient processes with no hidden charges, leading to highly recommended experiences for both rentals and car sales. The business earns strong loyalty, with customers stating they will use only this location going forward.
Most Recent Reviews
June 2026
amber
was so gracious, I'm a corporate customer of 36 years. they had run out of vehicles but found an upgrade...so quick and curtious!
give her raise
April 2026
Overall great experience with a 2 week rental. The app let me extend it as needed. Pick up and drop off were extremely simple. Would rent again.
March 2026
I needed to stop by for a rental arranged by my auto garage. I was somewhat...disenchanted with the way the day was going. I tried not to shoot the messenger. Brett did a great job of staying calm, focused, and moving me through the process and ensuring that I had all of the information I needed to get me out and back to...
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