August 2026
Took almost 30 mins on hold but once I got on call with an employee (Marisela from Florida I think) she was extremely helpful and kind. Thank you
January 2026
I know call center don’t really get much love but Annabelle from phoenix that I was speaking to on the phone was very supportive and I just want to say thank you.
June 2021
I would like to thank Lucinda Lanigan-Lomeli for outstanding customer service, professionalist, care and support she has offered to me. She made my experience with Bank of America efficient and stress-free. Lucinda deeply cares for her customers and their satisfaction. She is a true asset for the company!
