Big O Tires in Phoenix, AZ is known for its friendly and reliable auto service. Customers appreciate the honest and straight-talk approach to tire and auto needs, including oil changes, brakes, suspension, A/C service, batteries, headlights, and more. The team offers early, late, and weekend appointments, making it convenient for busy schedules, and provides free alignment checks. Customers have praised the staff for their thoroughness, friendliness, and affordability, noting that they do not try to upsell unnecessary services. Many mention that the service is quick and efficient, often completing repairs faster than expected, and they feel confident that their vehicles are well taken care of. The team is also praised for going above and beyond, such as helping to fix minor issues and ensuring safety by torquing lug nuts properly. Customers who have needed urgent help, like fixing a flat tire before a trip, have been grateful for the quick and caring service. Overall, Big O Tires is highly recommended for honest, worry-free tire and auto care, with a reputation for excellent customer service and trustworthiness.
Treno in the front was extremely polite and professional, entire appointment was quick and easy!
April 2026
Excellent shop. Trusted & Knowledgeable staff. I followed Rob from his previous Big-O shop.
March 2026
I had an appointment for an oil change, which they were ready for. Everything they were going to do was explained to me and the cost detailed. They were prompt in doing the oil change and I was through with a half hour.
