Budget Car Rental offers a reliable and affordable car rental experience, according to customer reviews. The vehicles are well-maintained, clean, and ready to go. The check-in and check-out process is quick and easy, and the staff is known for providing excellent customer service. Customers have praised the efficiency and affordability of renting from Budget, with one reviewer stating that it is "much more efficient and affordable than other places" they have visited. Another customer had a "great, not just good, but, GREAT experience" and was even upgraded to a new Chevrolet Malibu at no additional charge. The location is also highly regarded, with one customer renting from the same location monthly for work due to the staff's willingness to go the extra mile with their customer service. Overall, Budget Car Rental is a popular choice for those in need of a reliable and affordable car rental experience.
Great service. The rental agency in Central Phoenix was 10 minutes cab ride from sky harbour airport. Our Car was ready. Picked up car and to hotel within 10 minutes Way better than waiting in line at the airport The cost way cheaper as well including the $25 cab ride.
February 2026
It's a Budget/Avis location. Old building. Bathroom needs a lot of work. Got a great price through Costco on a Budget car. Great upgrade to a hybrid Camry. Staff was very efficient and extremely helpful. No nonsense paperwork. The Camary is like new and spotless.
December 2025
Good customer service and price. I always forget for longer trips how it is better to catch a ride away from the airport a bit to rent a car rather than pay double.