Big Brand Tire & Service in Phoenix, Arizona, is a trusted auto repair shop that has been serving the local community since 1969. The shop offers a wide range of services, including tire sales, brake repairs, car battery replacements, and oil changes. Customers praise the shop's knowledgeable and friendly staff, who take the time to answer questions and ensure customers get the best possible service and value. The reviews highlight the exceptional customer service provided by the team, with specific praise for Jordan and Mike, who are described as patient, kind, and go above and beyond to meet the needs of their customers. Customers appreciate the shop's ability to complete repairs quickly, often on the same day, and the transparent pricing, which includes the use of applicable discounts and warranties. Customers who have been using the shop for years express their loyalty, citing the shop's ability to maintain a high level of service even through changes in ownership. The shop's commitment to building relationships with its customers is also noted, with one reviewer highlighting the importance of feeling that the team cares about their well-being and the condition of their vehicle. Overall, Big Brand Tire & Service is a highly recommended auto repair shop that provides reliable, affordable, and personalized service to its customers in the Phoenix area.
