The Cox Store in Phoenix offers a welcoming and efficient environment for customers seeking top-notch internet and mobile solutions. The store features ultra-fast Multi GIG Internet, 5G mobile plans, and the latest devices. Customers have consistently praised the friendly and professional staff for their exceptional service. One customer highlighted the support from an employee, noting her attention to detail and follow-through, which made the setup process seamless and stress-free. Another customer appreciated the kind assistance received while closing an account after a family member's passing, emphasizing the courteous and professional help provided. Customers also reported quick and effective assistance with setting up home WiFi, with staff members demonstrating patience and knowledge throughout the process. Even close to closing time, the team went above and beyond to resolve customer issues. Overall, the Cox Store in Phoenix stands out for its commitment to excellent customer service, making it a recommended choice for anyone seeking reliable internet and mobile services.
The stuff are good but everything is very very slow
November 2025
I went in to close my mother’s account after her passing. It was opening time and there were several account reps at the door waiting to help. The gentleman who helped me was very kind and quickly closed out her account for me. I’ve been to this store before and received the same kind, courteous and professional... read full comment
November 2025
I came in for home WiFi and Sergio helped me out with everything he was very friendly and helpful he got me set up quickly and great service.
