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“Eric was very helpful! I called around 8 PM not expecting to get through to someone but was pleasantly surprised by how quickly Eric answered. He was professional and helpful and was able to resolve my issue quickly.”
“Viviane, Did a wonderful job helping me with an upgrade on my phone, She made sure all my pictures and contacts were on my phone before I left, She also has great customer service.
Not only that, she helped me do all that.In a matter of minutes, she made my kids feel welcome.She even had conversations with them.The best service I've ever had. She also gave them candy , extra extra extra patient and even charge my kids' phone.”
“Terresa gave me excellent service, and was so patient and helped me with all of my questions! I will be referring everybody I know to her! Asknfor Terresa, she is the best!!!”
“Martin at T-Mobile provided excellent customer service, he was also very professional and gave excellent fast service! I highly recommend him as an expert associate!”
“Amazing customer service! Had questions regarding my bill and was frustrated and confused, after her reviewing and explaining and I left satisfy by how helpful she was! Thank you Lizett”
“After a month of getting the actual instal done, I could not have been more pleased than with the service provided by service person, Chuck - he was delightful to work with.”
“I had a complicated issue with my account and the staff (Aaron) took the time to help me with my issue. Even though, it was over a two-day period, he helped me get my issue completely resolved! I recommend this location.”
“Shout out to Fabian at Cave Creek & Bell for making the switch to Boost Mobile easy, fast & incredibly pleasant! Will be coming back for his service & sending customers his way! Keep up the fantastic work, my friend!
⭐️⭐️⭐️⭐️⭐️”
“There were other locations closer to where I live, but I chose to visit this one today because of the good reviews. I understand why this location has 5 stars - Loree is lovely, knowledgeable, patient, and funny! I really appreciate her helping me set up my new phone!”
“I came in today and had an amazing experience with Olivia. She was super friendly and helped me with questions I had for her. Would for sure recommend her whenever you stop by and want to get a plan or a new phone!!”
“I don’t usually write reviews, but this place absolutely deserves one for their outstanding customer service!
The staff was friendly, patient, and incredibly knowledgeable. They made the entire process smooth and stress-free. Highly recommend!”
“I’ve had months of problems with my service
I work from home an it’s cause so many issues. Was close to loosing my job I’ve had countless techs come out and was told it’s the best we can do that is until Corey came out and wow yes it took 4 hours but he never gave up he troubleshooted everything imaginable an figured out the equipment itself is what was faulty. He has spent hours fine tuning everything down to the smallest details this company needs more people like Corey. He’s a asset to this team his dedication to finding the solution is incredible definitely deserves a promotion for outstanding customer service and fixing what others said was unfixable kudos Cory for a job well done -Barb”
“Yesenia was a representative who helped my friend and I set up our full line today. Neither of us had an active lines and we were able to set up everything pretty quickly. She was very helpful. The promotions were great and we’re very happy that we came in today keep up the good work, Yesenia.”
“Anthony was amazing! He truly went above and beyond helping us close out our lines and making sure we were credited back for a billing issue. He was super professional, patient, and explained everything clearly, which made the whole process smooth and stress-free. You could tell he genuinely cared about helping us and getting everything done right. Thank you, Anthony, for such great customer service!”
“Elizabeth has an exceptional customer service she went above and beyond helpful delightful and very attentive and she transferred transferred all my stuff and saved me alot of time.”
“So drop by T-Mobile store on West Phoenix Thomas location second visit there and all nice store nice and clean. They take care of you as you walk in the door specific person. I he’s the store manager how are Luis He’s awesome. I definitely recommend him and that store to everybody they’re awesome and friendly knowing me, I will give them 13 stars.”
“A pleasant visit. I was actually visiting the store in regards to some of the perks that they offer their customers on Tuesdays! Received a Rockin Purple Beach Towel! ?”
“I had a great experience with Karla at T-Mobile. She assisted me with upgrading my phone and made the entire process smooth and simple. She explained all my options clearly, helped me choose the best plan for my needs, and was very patient and professional. I truly appreciate her help and highly recommend asking for Karla!”
“My husband and I went in with no explanations. And we're so happy with the customer service yazmine gave us. She was very helpful and made our in-store experience amazing. Thank you yazmine for the help.”
“I commend Darian for his exceptional customer service. I was considering canceling my account due to recurring outages. Upon contacting the representative, I was listened to and provided with several options. I am grateful for Darian’s assistance and believe that more individuals with his dedication and expertise are needed within the organization. ??????⭐️⭐️⭐️⭐️⭐️thank you”
“Came in to get me and my wife a new phone, Karimè helped me with EVERYTHING it was a whole process and she was patient and kind with everything and helped me get the best deal. Phenomenal worker ??”
“Peoria and 34th Ave JANETH is a great employee, every time I go into the store she is amazing. I really appreciate that she is able to help me every time.
Thank you Janeth for being so awesome
⭐⭐⭐⭐⭐”
“Alaire was truly the best!! Helpful, patient, kind. Phones can be so frustrating and confusing but he got me in and out with my new phone and 0 issues. Thank you Alaire and T mobile. Give this man a promotion please if he’s not already the manager!!”
“Absolutely best service and customer care with Adela!!! Not only was she super kind and patient throughout my entire phone experience, she got me a brand new phone, phone case and was even gracious enough to put on the screen protector for me!!! She went over all of my plan details and never hesitated to answer any of my questions!!! 10 stars ? keep it up Adela!!!”
“Me and my looonggggg lost cousin entered a Boost Mobile and we needed help bad,, the young lady that was working in boost Mobil,, was very patient,, and helped my long lost cousin with her problem!! Her name was MIRIAM, Boost Mobile needs a hire more people like her!!! The costumer service was excellent!! Thank u boost for hiring MIRIAM!!!”
“Of course your phone craps out at the worst time, every time. Was not prepared to spend $300 plus this close to Christmas. T Mobile came thru!!! $120 out the door and a free month of service on am amazing phone. Thank you t Mobile”
“Ariana at 5808 southern and central made such a big difference for my experience here at this location. i recommend coming here for anything t-mobile, thank you T-Mobile and specifically Ariana!”
“Go To Paloma ! She made the process so easy! Super kind, she knows her stuff ! I only gave 4 stars because Tmobile as a corporation is tricky but she was amazing! Next upgrade i’ll come here”
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“I went in crying Help!! I was trying to transfer a att phone to T-Mobile and Caleb was there and he fixed it in 5 minutes I said omg can I hug you!!! I definitely ask for Caleb!!!”