Duncan's R/C Hobby Shops is a small family-owned business that specializes in a wide range of hobby products, including radio-controlled cars, planes, helicopters, drones, model rockets, and plastic models. The shop is known for its friendly and knowledgeable staff who are passionate about the hobby and always ready to assist customers. Reviewers consistently highlight the exceptional customer service, noting that the staff is helpful, courteous, and eager to answer questions without any judgment. Customers appreciate the personal touch, with one praising a staff member for fixing a broken item and another for providing a significant discount when they faced a payment issue. Many customers recommend Duncan's R/C Hobby Shops for its commitment to customer satisfaction, including owning up to mistakes and making things right. Despite being located a bit far for some, the store is often described as a reliable go-to for hobby needs, standing out from online retailers due to its supportive service. Overall, Duncan's R/C Hobby Shops is recognized as one of the best in the valley for hobby enthusiasts.
If there were 10* available I'd give it. Amazing people, knowledgeable staff, friendly, personable and efficient. Shout out to @Joe for his rebuilding my HPI Savage 4.6 Worth every penny guys. This is the place to go
May 2024
Great knowledgeable staff friendly to chat with and only one of two places I know of with any rc drift things
May 2024
Very knowledgeable, helpful and polite. They don't rush you. Best store I have been to in a long time.
