Extra Space Storage at 2816 W Thomas Road in Phoenix, AZ offers a wide range of storage options including drive-up, climate-controlled, and non-climate units. The facility provides easy freeway access, parking spaces, and drive-up units suitable for vehicles and golf carts. Security is a priority, with electronic gate access, exceptional security measures, and a manager living on-site. The location is clean, accessible, and ADA compliant. Staff are known for being helpful, knowledgeable, and providing excellent customer service, ensuring a hassle-free experience. Many customers appreciate the professionalism and responsiveness of the staff, including assistance with selecting the right unit and quick responses to inquiries. The facility has maintained high standards of cleanliness and security, with recent lock replacements and secure access. Overall, Extra Space Storage is highly recommended for its convenient location, helpful staff, and commitment to customer satisfaction.
Super helpful manager! Easy access and secure. Called and left a message that I had moved out and received an email confirming my call.
August 2025
Very clean and accessible. Long term storage so lock had been replaced in 2022. Attendant was very responsive and cut off lock so I could access contents.
September 2024
Jason was very helpful, thank you, would recommend.
