Extra Space Storage at 3615 N 27th Ave in Phoenix, AZ offers a wide range of storage options, including climate-controlled, drive-up, and non-climate units, along with RV parking, golf carts, and vehicle storage. The facility features drive-in buildings, wide drive aisles, covered loading bays, a loading dock, and convenient freeway access, making storage easy and hassle-free. Customers appreciate the cleanliness, professionalism, and helpful staff, particularly highlighting managers who provide exceptional customer service. Staff members are described as kind, intelligent, and competent, often going above and beyond to assist. The location's security measures, electronic gate access, and ADA compliance ensure a safe and accessible environment. Many customers have stored here for years and feel grateful for the support they received, especially during hospital stays or life changes. Overall, Extra Space Storage is known for its cleanliness, security, and dedicated staff, making it a trusted choice for self-storage needs.
Jacob, my service agent, provided me with all the information I needed to rent a storage unit. He is professional and provides great customer service.
October 2026
Micah was very helpful. He took the time to explain the process and show me the units. He was awesome!
October 2026
I love everything about this company, the app is great and the staff i have spoken to are impeccable in manner and knowledge. Best example of customer service, really.