Public Storage in Phoenix offers a clean and convenient storage experience with a focus on customer service. The location provides an easy setup and the option for online eRental, allowing customers to move in without hassle. Reviewers have praised employees like Kendra and Taylor for going above and beyond to assist with storage needs, highlighting their friendliness and professionalism. Customers feel welcomed and safe, comparing staff interactions to friendly neighbors. With nearly 50 years of experience, Public Storage aims to provide personal attention and a secure environment for belongings.
I changed my review, I was frustrated and left a bad review. The lady at the storage unit called me and they did more than enough to make everything satisfactory. Giving them five stars, thank you again.
September 2026
Kendra has been very persistent at her customer service and she is very welcoming. I have been tied up in meetings and work related issues but Kendra has made sure to send me all I fo needed for a self check in. Kendra is professional and consistent. Thank you.
September 2026
I have had a really good experience so far. Easy access, very clean, haven't needed much help from customer service because everything has been very smooth. I have spoken with Kendra a couple of times and she has been helpful and very friendly.
