Truck Rentals in Phoenix, AZ

30 locations found near Phoenix
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“There was an error regarding dispatch on the truck I was going to rent. I was afraid since I had made and changed my reservation multiple times there would be fees. They at customer Care we're so pleasant and so helpful and sweet I didn't have to pay any fees and they were very understanding I really really like this company and I will use them again especially the U-Haul 24/7 where you don't even have to speak to anybody You can just use your mobile phone and go pick up a truck it's that easy and it's wonderful”

4.9 Superb57 Reviews

“We booked a U-haul at a different location but didn't receive a dolly or blankets with our truck, so we stopped at this location and Rod helped us even though he wasn't obligated to. Excellent service, if I ever book a truck again it will be from his location! Best U-Haul location in Arizona! Thanks Rod!”

4.6 Superb115 Reviews

“I have been using them for about 2 years. They have been very accommodating during this time. They even re-evaluated my rent, after a few years, for my benefit. The area is clean and well kept.A great place to store your extra items.”

4.8 Superb57 Reviews

“The new management is awesome!!! (2/13/24)We have had multiple units at this facility over the years. The facility is always clean and well maintained. The staff has always been really good, but the staff they have now is beyond Excellent!!!”

4.8 Superb53 Reviews

“Kinnison, the store manager is awesome, helpful and dedicated to her job. She made me feel comfortable and welcoming. Check out this life storage and you will not be disappointed :)”

4.7 Superb46 Reviews

“Wow! This store is truly the best and it checks all the boxes. Great customer service from Kourtney and Kevin, they are fantastic and really helpful with all the questions I was asking lol.”

4.7 Superb45 Reviews

“Doug was an absolute pleasure to work with. I feel like he went above and beyond to get me in despite busy season. I unfortunately had to change plans but he showed nothing but appreciation for my possible business in the future. If I ever have plans to store my RV again in the future I would be sure to store it here!”

4.6 Superb37 Reviews

“Take several trucks to their Service Department. Shawn and Bonnie are my go-to people for everything! They provide exceptional service and are extremely communicative and handle every one of my crazy requests and concerns with professionalism, friendliness and grace. Shawn and Bonnie are AMAZING!”

4.7 Superb30 Reviews

“I was fortunate enough to have been taken care of by Sherry C, the Assistant Store Manager when I went into the Metro Center Life Storage to secure a storage unit. She went over options with us to find the best deal, and was very helpful. She answered all of our questions, and was very forthcoming about what to expect in the future. I couldn’t have had a better experience. Thank you so much, Sherry C!”

4.3 Superb51 Reviews

“If you need to rent a truck go to this location they are freaken awesome . Wow When I thought customer service was dead. It's customer service how I remembered back in the day before it totally disappeared like in todays world. GO see Taylor I think that's her name she's awesome A+”

4.1 Good66 Reviews

“The crew at this location is phenomenal! Neftali, Cindy, Thor and Terry are the bomb! They make all arrangements so very simple and streamlined. They spend time with you, answer all of your questions and remain able to assist throughout your entire experience. People drive past other locations just to have things handled by this amazing crew! It's worth the drive ...use this location”

4.6 Superb23 Reviews

“This branch of Penske has it all! The trucks were new, the price was great, the honesty of the owners and the service was impeccable! We will be going back again for our next out of state move!”

4.1 Good47 Reviews

“I only have great things to say about both the Kirkland, WA U-Haul and the Phoenix, AZ Shadow mountain. Super friendly and helpful staff, trucks are in good condition and well maintained. I’ve driven 10’, 15’ and 26’ trucks between AZ and WA loaded with all of our belongings and none of them has ever failed me.”

4.3 Superb25 Reviews

“Writer is the tip top of the food chain better than budget better than enterprise these guys are the best best technicians best sales people they're the best”

4 Good46 Reviews

“I've always rented a moving truck from the U-Haul located at I-17 and Deer Valley Rd., in Phoenix Az. The staff are friendly, professional and really take care of the customer! The trucks are clean and well maintained. In 35 years, I've never had a bad experience renting from this location. Keep up the good work ladies and gentlemen, it's a pleasure doing business with you!”

4 Good45 Reviews

“The manager was extremely helpful and so was the rest of the team there. Best uhaul experience I have ever had. The truck was extremely clean, the process was easy, everything was great.”

4.2 Good27 Reviews

“Great service the uhaul guy was super sweet to me im homeless now started crying because they wanted me to pay additional fees I didn't have any money. He waived them for I was really upset obviously this time has been super stressful for me ty for making it better and this place always does a great job!!”

4.3 Superb22 Reviews

“Great service rented in Las Vegas and dropped off in Phoenix 12 ft truck 1 tank of gas and $88.00 total $188.00 truck was still new only 35,000 miles drove great.”

3.9 Good44 Reviews

“I had my stuff in storage for a couple of years, Brian the manager was so helpful and and he is just a great person all around. I would recommend this place for anyone looking to store some of your stuff.”

3.8 Good48 Reviews

“We walked in to schedule a u-haul truck and trailer in advance and Jordan was EXTREMELY helpful. He was very friendly and patient while we figured out the most affordable option. We made changes multiple times but he never made us feel rushed and ensured he did whatever was best for us. I have never experienced such great customer service at a u-haul before.The excellent customer service continued even when we came back the day of our reservation! Serena greeted us and helped us out immediately. She walked us out to the truck and helped us hook up the trailer. She seemed to enjoy her job and was eager/happy to help.Overall, I’m very impressed by this location’s staff. These 2 really stood out and are great examples of what customer service should be. Thank you both!”

3.8 Good45 Reviews

“Jack was beyond amazing & ensured we were taken care of when time was of the essence.I, unfortunately, had made a reservation a month prior at another Penske Rental place on Raintree in Scottsdale for a cargo van (this establishment is completely useless, unhelpful and LAZY). They gave us the wrong truck on the day of our ‘out of town’ move & did nothing to help us. Told us there was no availability of what we had reserved a month ago so we either had to size up or get nothing.I called the customer service line and asked to speak with a supervisor or director who could help me since Raintree would not.I was put in contact with Jack.He immediately did a search of the area & found the van we had reserved at another Penske in Glendale and called to secure that van. He took care of the reservation so by the time we arrived all we had to do was swap out vehicles and away we went.Jack understands what good customer service is and understands that moving in itself is stressful & when things go awry it makes the situation worse. He did everything to help us and we could not be more grateful.”

3.7 Good70 Reviews

“My return time was very close to their closing time. I contacted the location and made them aware of my arrival time for return. I made it back and the staff checked in my return in a polite professional manner even though it was right at closing.”

3.8 Good34 Reviews

“Will definitely rent here again! I needed a truck with gooseneck ball and I have called every other enterprise just said they were out of them. Luis actually said he was waiting on one but later in the day, I felt hopeless but then he gave me a call back to tell me that it came back earlier than expected. I really appreciated his call back and customer service. Rudy the manager is the one that handled the rental agreement and was very helpful and nice ! So glad I went here for my rental!”

5 Superb7 Reviews

“There have been some hiccups in my reservation using a U-Box. Even though Ernie doesn’t specialize in U-Boxes, he bent over backwards to try and rectify the issues. He spent a lot of time on the phone both times I stopped in talking to people so that the reservation would suit my needs. I would use this location again because you can tell Ernie really cares!”

3.8 Good31 Reviews

“I have recently moved to Phoenix and this was the U-Haul I decided to drop off the trailer and U-Haul to, as well storing my items here. Very friendly staff and they were all very kind as well. The facility was nice and neat, and I felt the process was straight forward and they got me everything I needed in a timely manner. If I'm moving again in the future, I'm for sure coming back to this location.”

4.2 Good12 Reviews

“I have recently moved to Phoenix and this was the U-Haul I decided to drop off the trailer and U-Haul to, as well storing my items here. Very friendly staff and they were all very kind as well. The facility was nice and neat, and I felt the process was straight forward and they got me everything I needed in a timely manner. If I'm moving again in the future, I'm for sure coming back to this location.”

3.6 Good45 Reviews

“I recently rented a truck from U-Haul for an off-road adventure, and while the overall service was commendable, I couldn't help but wish they offered lifted trucks. The standard truck struggled a bit on some corners during my off-road excursion, highlighting the need for vehicles better suited to rough terrains. U-Haul's customer service and rental process were smooth, but an option for more rugged vehicles would greatly enhance the off-road experience for adventurous renters like myself.”

3.5 Good73 Reviews

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