Firestone Complete Auto Care in Phoenix, AZ, has been helping neighbors since 1926 by providing comprehensive auto care services. The shop offers a wide range of solutions, including tire sales, rotations, repairs, and maintenance such as oil changes, brake inspections, and engine repairs. Customers appreciate the fast and reliable service, often being able to get in last minute without an appointment. The staff is known for being polite, respectful, and offering trustworthy advice. Technicians are praised for identifying issues quickly, explaining problems clearly, and providing suitable options. Many reviews highlight the helpfulness of team members, with some customers mentioning staff going above and beyond to assist, such as resolving wheel and tire issues or fixing broken wheel lock keys. The manager is also noted for delivering great customer service. Overall, Firestone in Phoenix is recommended for its dependable, affordable, and friendly auto care, making sure vehicles are well-maintained and customers leave satisfied.
I love the customer service and fair pricing. The work is also fast and efficient. Got great deal on my tires I'm also going to get my wife and the rest of the family to start bringing their cars here they cover all mechanical problems
March 2025
Had a wheel/tire issue and Joey helped me get back on the road! Really appreciate his help! He went far and beyond to help me!!!! Thank you Joey!!!
December 2024
Technician was able to get me in last minute, identified the issue in a reasonable amount of time, explained the issue clearly and provided options. He was very polite and respectful to myself and the other waiting customers.
