Firestone Complete Auto Care in Phoenix, AZ, has built a reputation for reliable and friendly auto care since 1926. Customers appreciate the comprehensive services offered, including tire sales, maintenance, and repairs for all makes and models. The staff is known for providing excellent customer service, with team members listening carefully, explaining procedures clearly, and handling warranty filings smoothly. Many reviews highlight the helpfulness and kindness of the technicians, such as Timmy, who went out of his way to hold mail for a customer, and Juan, who communicated clearly and ensured timely vehicle readiness. Customers also praise the shop for accommodating late appointments and providing top-notch service, like tire repairs and replacements at competitive prices. The team at West 83rd Ave and Indian School Rd is recognized for their fast, friendly, and expert assistance. Overall, Firestone Complete Auto Care is seen as a trustworthy, customer-focused business that delivers quality auto care and gets customers back on the road quickly.
Colin was very polite, professional, and informative
June 2025
I had mail sent to Firestone..per ebay lockers.. only they don't have lockers there.. Timmy the service tech held my mail there.. until I came to pick it up.. they didn't have to do that...shout out to you & thank you Tim.. James
June 2025
Took care of my tire, gave me a solid diagnosis, very fair, great customer service
