Firestone Complete Auto Care in Phoenix, AZ has been serving the community since 1926, offering a wide range of vehicle services including tire sales, repairs, and maintenance. Customers appreciate the friendly and professional staff who treat them like family. The team is known for their excellent communication, transparency, and knowledge, making it easy for customers to understand repairs and services. Many reviews highlight the helpfulness of employees, especially managers like Chris, who explains repair processes clearly and makes customers feel confident in their service. The clean and welcoming waiting area adds to a positive experience. Customers trust Firestone for reliable repairs such as oil changes, brake inspections, engine repairs, and tire replacements. Service is efficient, with some customers noting their visits only took about an hour, and staff members like James are recognized for their helpful attitude. Overall, Firestone Complete Auto Care is seen as a dependable, affordable, and friendly auto care provider that consistently meets the needs of its customers, encouraging long-term loyalty.
Great place to drop off your vehicle for repairs, the Manager Chris is great to work with, explains processes for repairs that's easy to understand. Will be going here again for future repairs. Thanks Chris!
July 2024
Everyone was awesome at the location. I will continue to come back and recommend family and friends.
July 2024
I never worry when I take my care to be repaired there. The staff is courteous and excellent communicators. They are also transparent, nice, and professional (bonus: the clean waiting area).
