The shuttle does not start until 6AM. I have a 7AM flight. This is not mentioned on their website. Very upsetting as this is the only reason that I booked here. Ridiculous.Breakfast also at 6AM however I expected that. Anyone with a typical 7AM flight will have the same problem.
January 2024
I LOVED the bedding at this hotel! It's one of the best hotel sleeps I have ever had.I was disappointed to find that the airport shuttle doesn't start running until 6am. I had called the property multiple times previous to my stay to find out details about the shuttle, but always had the phone ring and ring.
November 2023
We stayed at this hotel at the end of our vacation to Phoenix. One of the best Holiday Inns we had stayed at. Very modern rooms, friendly staff, great location next to the airport, free parking and complimentary breakfast. The only thing we are disappointed about is the fact we did not stay at this location longer.