JCPenney is a well-known retail store offering a wide range of apparel, home furnishings, and beauty products since 1902. Customers can find clothing for kids, men, and women, including big and tall sizes that are affordable and of good quality. The store features many name brands such as Adidas, Levi's, and private brands like Liz Claiborne and Worthington. It also provides a variety of footwear, jewelry, accessories, and beauty products, with options for free shipping and curbside pickup. The jewelry department is praised for its helpful staff and quality pieces, with many customers returning for jewelry shopping. The beauty salon offers services from knowledgeable staff who can do hair treatments others cannot. Although some mention difficulty in finding staff or cashiers at times, overall, shoppers appreciate the friendly service, clean store, and good selection. JCPenney remains a reliable place for clothing, jewelry, and beauty needs with a variety of options and great deals.
I ordered an air fryer on line. The entire purchase process, from order placement to pickup, was perfect.
February 2026
There is a super cool lady that works in the ladies department there named Kertrina. She helped me last year and she is the nicest lady. I was glad that she was still working there because she made me come back because of her personality
January 2026
Customer service was great! Crystal in jewelry was truly kind. Staff working put in all effort to help the customer.
