Department Stores in Phoenix, AZ

30 locations found near Phoenix

“Thanks to the girl who helped us, her name is Angela, she is charismatic and has a lot of patience, thank you beautiful, keep up the good work ? a thousand blessings for you ☺️”

4.7 Superb289 Reviews

“Dianne was such a huge help I had to get a few gifts for a house warming party Dianne helped me navigate both men’s and women’s gift with such grace and ease I am really appreciative of her help what would’ve took me maybe an hour to find she had me ready to check out in 30 mins or less. 5 stars Dianne!!!”

4.3 Superb160 Reviews

“I went to this location to get the alarm off 2 items I had purchased from the Desert Ridge Location. I ended up using my Kohls Cash ? at this location. The cashier I got was an older pleasant senior who had a great energy and conversation. He was amazing.”

4.1 Good296 Reviews

“We had very helpful shopping guidance by several shopping assistants/clerks and cashiers. They gave us guidance on multiple departments and accompanied us from one floor to another.

Napoleon helped us find both men's and women's pants, on different floors. He agreed to let me post his picture.

In the Women's sections there are multiple fitting rooms with good seating for husbands.”

4.1 Good336 Reviews

“There is a super cool lady that works in the ladies department there named Kertrina. She helped me last year and she is the nicest lady. I was glad that she was still working there because she made me come back because of her personality”

4.2 Good251 Reviews

“I love Homegoods. I mean any place that is dog friendly is my kind of store.

The quality of almost anything there is five-star, especially their candles. I've bought furniture, area rugs, lamps, wall art, throw blankets decorative pillows, bath and body items, and kitchen items. The list goes on and on, but I won't bore you. The point is, I've bought a lot from this store and have been happy with everything. Check it out, you'll find something!”

4.2 Good181 Reviews

“Was in the store today and overheard a customer disrespecting the staff. Leslie and Carmen were told that they were distracted. My friend and I found that both Leslie and Carmen did an amazing job with an unhappy customer and stayed extremely professional and even kept a smile on their faces. They also told the customer to have a great day even after being disrespected.
Thank you Carmen and Leslie for staying classy and helping us have a great day!!
Don’t let one bad apple having a bad day spoil your day and positive attitude!!”

4.2 Good147 Reviews

“Always has everything we need and don’t need?? All the staff is so kind and helpful, the store is always clean, and has a huge selection of goods. This is our go to store when need anything for the house, dog, kids, and gifts!”

4.1 Good186 Reviews

“HomeGoods on Cactus is hands down the best in Arizona! The store is always well-merchandised, very clean, and beautifully organized, which makes shopping easy and enjoyable. You can truly take your time browsing because everything is displayed so thoughtfully. The customer service is excellent—both the employees and management consistently go the extra mile to help and make you feel welcome. Every visit is a great experience, and it’s clear the team takes pride in their store.”

4.1 Good171 Reviews

“Came to browse and pick up an online order (which was new to me). Pickup process was easy and store was clean and put together. I feel like I used to be able to find great deals at Kohls in their clearance section (like under $10-$15), but everything I found seemed to be minimum $25+, with most items being $35-$50, which didn't seem like "clearance" pricing. Could just be inflation with the times, but still seemed a bit crazy. Will still go back though for the wide selection and good organization.”

4 Good248 Reviews

“I'm writing this review to recognize an outstanding employee at Kohl's. Every time I come in to complete an Amazon return, Greg is the one assisting me, and he always makes the experience pleasant and effortless. He greets me with a genuine smile, is consistently friendly, and even takes a moment to ask how my day is going. Greg is a great example of what excellent customer care looks like!”

4.1 Good171 Reviews

“The assistant manager, Erika, is amazing! I bought a suitcase from this location last year which had warranty on it. I tried to use the warranty this year, but I needed proof of purchase. I never saved the receipt, but Erika was able to find it and send me a copy. So grateful!”

4 Good229 Reviews

“So, I know that t.j Maxx is another branch of Marshalls. Marshalls really is a better store. Both are very popular to get a good deal, get quality products, and have a variety of items. Since I went a week from Christmas, it was very very busy. Get folks through the line, but there was quite a wait.”

4 Good205 Reviews

“The dressing rooms are staffed and so were the cashier registers. The store was busy and there was a line to cash out. Very friendly associate- Karlyn. Plus, great sales!”

4 Good235 Reviews

“My kids still love this place but its no longer a good deal. Its no longer 5 below and the items that are, aren't worth the price they are charging. They do have a great selection of candy and snacks.”

4.1 Good78 Reviews

“I had a really great experience at Ross thanks to Aman, who was working as a supervisor. Even though the store was close to closing, she was incredibly kind, patient, and enthusiastic about her work. She never made us feel rushed and took the time to make sure we had everything we needed.

Her positive attitude and professionalism really stood out and made the whole shopping experience enjoyable for me and my family. It’s rare to come across someone who maintains that level of care and energy at the end of a long day.

Aman truly went above and beyond. Ross is lucky to have her!”

4.1 Good139 Reviews

“They've got some nice stuff here! I got some bad ass DKNY heels for $50! I absolutely LOVE them! ? My only con about Marshall's is that some of their stuff is overpriced.. ? I've always put them on the same level as Ross or Burlington.. You could always find higher end name brand stuff for a killer bargain! But Marshall's oughtta have some better deals more often.. Just saying ? That's why just 4 stars..lol.”

4 Good212 Reviews

“Ross at 35th & tbird needs 10 stars! It has good some amazing employees!! Kristina was my cashier. She is so friendly and a happy person. Joseph . He is not only really friendly and kind He is so funny. It brightened my day walking out of the store.

Vicky . Wow! You were working really hard with inventory but took a few mins to talk to me. This store just rocks!
It's been a challenging couple of years working retail. Sometimes days are a lot more challenging than others. I know that YOU all don't get the credit that you deserve. So I applaud all of you!
Awesome. The manger Edina (?) you were kind to take the few mins to listen. You guys are awesome!!!!”

4 Good164 Reviews

“I had a great experience at Five Below! The store was well-organized, making it easy to find what I needed. They always have a surprisingly good selection of tech accessories, room décor, toys, and seasonal items all at unbeatable prices. The staff members were friendly and helpful, and the checkout line moved quickly even though the store was busy.
If you’re looking for fun, affordable items without feeling overwhelmed, this is the place to go.”

4.1 Good84 Reviews

“I have to give a huge shoutout to Sharon in the dressing room area at Marshall’s! Every time I shop here, she greets me with the biggest smile and such a positive attitude, it instantly brightens my day. She’s always so kind, patient, and upbeat, making the whole experience even more enjoyable. It’s rare to come across someone who genuinely loves what they do, but Sharon’s warmth and energy make it clear. She’s a true gem and one of the reasons I love coming back to this store!”

4 Good163 Reviews

“Never ending bookhunt quest 2026- Came to see their book and shoe selection.

They didn't have a lot of books, yet they did have some popular titles.
Decent shoe selection & my partner got 2 pairs of shoes.”

3.9 Good223 Reviews

“This was a very great place and especially for colonge or perfume lovers because they have great colonge that is popular and the employees are incredibly nice and they help you trying scents and being super helpful. The only thing that was hard for me is because I couldn't find the main source of colonge at this particular Dillard's. The colonge and perfum is just scattered around but was great. Overall, Dillard's is amazing for fragrances, dresses, clothes, t shirts, and more. I highly recommend”

3.9 Good187 Reviews

“We had such an amazing experience working with Donald! He helped us pick out outfits for our engagement photos, and he truly went above and beyond. His eye for style is incredible—he knew exactly what would look great on camera and helped us find pieces that matched our looks perfectly!

Donald is extremely patient, thoughtful, and genuinely passionate about what he does! It’s no surprise he is the all star in the store — he absolutely deserves it. We couldn’t be happier with how everything turned out. He is simply the best.

Highly recommend asking for Donald if you want exceptional service and flawless style!”

4 Good82 Reviews

“The baklava is good but the secret is the shawrma, you have to ask the guy that works there, he orders it over his walkie-talkie in the back, it's like a whole mission, 12/10 delicious, haven't had one of this anywhere else in ”

4.6 Superb49 Reviews

“They have a great selection here. I’ve come up on some great priced items: area rugs, outdoor mats, women’s shoes, dog toys (lamb chop variations lol), furniture, and snacks. Nothing beats the random snacks and candies from the Ross line ? I like this ross more than the TJ Maxx down the street”

3.9 Good177 Reviews

“Big Lots is always kind of fun, it is hit or miss really. Although at this Big Lots it's usually more of a hit than a miss and the employees are really friendly and helpful.”

4 Good126 Reviews

“Shoutout to Nate at this Ross, for the great customer service. He was handling a long line all by himself and stayed calm, efficient, and friendly the whole time.”

3.9 Good142 Reviews

“I brought in something to exchange for a different size but couldn't find the size I wanted so decided to just keep it. The manager, Lois, gave me a discount on another item I was buying just because they weren't able to help me out with the right size. It was so incredibly nice of her! What a great manager!”

4.1 Good44 Reviews

“My husband and I were here yesterday. The ladies that works at JCPenney here in this location they need to get a raise! Hands down hats off! Hehehe no but for real!(: for how professional and friendly they are especially this lady (Debra). That's how she spelled it. I just want to say thank you so much for your time and helping me find what I was looking for. The sweetest person you will ever meet. She does great at what she does. She does her job very well. Let's just put it that way.. she made me feel very comfortable and relaxed when I was trying on bras yesterday.. down to earth the sweetest person. Thank you again for your time.? On top of that I had at least four different lady's helping me find what I was looking for, from yesterday. I just felt so special thanks to my husband and (Debra) If it wasn't for them I would've walk out with nothing in my hands yesterday. Thank you.?

Thanks babe. My Favorite person.
??? Xoxo”

3.8 Good221 Reviews

“Jailene is friendly, helpful and professional. The staff is attentive, giving great customer service. Very clean and well kept store. Always have everything we need in stock.”

3.9 Good170 Reviews

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