Metro by T-Mobile provides excellent network coverage and really affordable plans, offering reliable service and great value. Customers report being highly satisfied. The store on 27th Ave. and Camelback in Phoenix is nice, clean, and everything is well arranged. Upon entering, customers feel welcomed and acknowledged. The customer support is fantastic and perfect, always there to help with any issues or questions. Staff provide outstanding customer service, working quickly to make things happen. They help set up new phones and affordable service plans, including through the Affordable Connectivity Program for qualifying customers. They press on through minor obstacles during processes to get the job done. They recommend phones, ensure they are fully activated and ready to use, and reassure customers they can return for future help. This location is highly recommended for doing business.
I Came to this location, as soon as I walked in I was welcomed and felt like I was an acknowledged customer, customer service continued to be perfect while I was being helped by Jessica always kept a smile and understood everything I explained to her
August 2021
Staff was extremely helpful, very nice and went out of their way to make sure I was able to get the service I needed. This location is my go to and I recommend over any other store near by.