Metro by T-Mobile at 1635 E Baseline Rd Ste 110 offers unbeatable prepaid plans and the latest 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff is dedicated to providing excellent customer service, patiently guiding customers through the best prepaid options and addressing any issues. Customers praise the knowledgeable employees, particularly "kid Kevin," who is described as tech-savvy and transparent, avoiding sales tactics and offering honest advice. Maribel is also commended for her professionalism, patience, and willingness to explore all options, even helping a long-time Android user transition to an iPhone. While the majority of reviews highlight the store's positive atmosphere and reliable service, there was one instance of a disruptive customer behavior. However, the Metro team is praised for maintaining their composure and professionalism in the face of such challenges. Overall, Metro by T-Mobile is widely regarded as a reliable provider with a customer-centric approach.
Great service this Yung lady zulim was so helpful she understood my issue and offered me a new device and transferred all my data also made a music play list for me I will definitely come back and bring my people back thanks zulim I appreciate everything
March 2025
Rick is the best Metro PCs employee very honest man and does a lot for Metro PCS customers 5 star review !
August 2024
I went to 3 metros and maribel was so helpful, and charge me the least amount to reactive my phone. Thank you again!
