Metro by T-Mobile at 1635 E Baseline Rd Ste 110 offers unbeatable prepaid plans and the latest 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff is dedicated to providing excellent customer service, patiently guiding customers through the best prepaid options and addressing any issues. Customers praise the knowledgeable employees, particularly "kid Kevin," who is described as tech-savvy and transparent, avoiding sales tactics and offering honest advice. Maribel is also commended for her professionalism, patience, and willingness to explore all options, even helping a long-time Android user transition to an iPhone. While the majority of reviews highlight the store's positive atmosphere and reliable service, there was one instance of a disruptive customer behavior. However, the Metro team is praised for maintaining their composure and professionalism in the face of such challenges. Overall, Metro by T-Mobile is widely regarded as a reliable provider with a customer-centric approach.
Great customer service at this location by the young lady help me transfer me over from Verizon
August 2026
Fast and quick service and helpful and knowledgeable employees
April 2026
Kumeh and Manasa was absolutely great with helping me with my service. They took their time was very helpful and patient. I love their service. Thank you!
