MidFirst Bank is a reliable banking institution that has consistently provided excellent customer service, according to customer reviews. The bank's staff, including the managers and cashiers, are described as professional, courteous, and helpful, going above and beyond to assist customers with their banking needs. The downtown Phoenix ASU center, in particular, is praised for its friendly and accommodating staff, led by the manager Terrance. Customers appreciate the bank's efficient and capable handling of their transactions, even when dealing with the bank remotely. However, some customers have expressed concerns about the bank's policy of holding check deposits for an extended period, which they perceive as a way for the bank to collect interest before allowing customers access to their funds. Overall, MidFirst Bank is highly recommended by its customers for its exceptional customer service, convenient locations, and ability to resolve any issues that may arise.
Midfirst bank employees have treated me with expert training and quality friendship.
January 2025
Friendly and professional staff. Zero waiting time. Nice ambiance
November 2024
Been dealing with this bank for 2 years now and always had professional and courteous people helping with my needs. No issues or concerns. Will continue doing my banking here.
