Old Navy in Phoenix offers fashion for the whole family, from trendy maternity wear to clothing for women, men, and kids. The staff at this place is amazing, friendly, helpful, and kind-hearted. The management is also friendly. Many customers love the prices and the clothes, noting good discounts and coupons. Shoppers report finding their size in everything and enjoying fun shopping for items like casual basics and seasonal must-haves. The store supports the community, providing generous markdowns and hospitable customer service to local charities. However, experiences can vary. The line at the checkout is usually long on weekends but generally moves fast. It can be hit or miss on how well the store is stocked and organized, usually being better on weekdays. While service is typically nice, occasional issues like clothes being poorly packed in a small bag are noted. Overall, it is a convenient location for buying online with in-store pickup.
I just love old navy! Clothings never disappoint and great customer service
February 2025
Karen was amazing she helped me find what I was looking for and had a contagious smile. You could tell she really enjoys what she does! The selection was good as always with old navy!
August 2024
I was at your store for the first time since I came to the USA. My shopping experience was awesome. They offered a good discount and gave me some coupons as well. Ms. Shashana from the front desk was very helpful.
