O'Reilly Auto Parts store #2874 in Phoenix, Arizona is located at 4545 North 19th Avenue. The store carries a wide range of parts, tools, and accessories for automotive needs. It offers several store services including free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store also provides a free Loaner Tool program which requires a refundable deposit. Customer experiences at this location are generally positive. Many note that the customer service in the store is good, with staff described as very knowledgeable, helpful, and patient, never making customers feel bad for a lack of automotive knowledge. This attitude has developed strong brand loyalty over many years. Staff members are recognized for taking care of customers, including helping to find solutions and correct issues, such as exchanging wrong parts ordered online. The store can order parts not immediately in stock, often arriving by the next day, though a customer noted they were not called about the arrival. While some specialized parts for older vehicles can be expensive and hard to find, the store works to source them. Overall, customers express that they will always return to O'Reilly for their auto parts needs.
There’s something wrong with my vehicle they always the place
January 2026
Its alright. Had what I needed out of stock and the loaner tool was all checked out too
January 2026
Everyone at this location is an all-star. The entire staff is helpful, knowledgeable, and genuinely friendly, which makes for a great overall experience.
