O'Reilly Auto Parts store #3518 in Phoenix, Arizona, located at 5832 West McDowell Road, is known for its friendly and helpful staff. Customers appreciate the accessible and efficient service, often praising the knowledgeable Parts Professionals who go above and beyond to assist with finding the right parts. One reviewer highlighted a quick repair that took only 10 minutes, thanks to the helpful staff. Another mentioned the store's excellent customer service, specifically praising an employee who diligently researched and found the correct part for their car, even when other stores and auto parts chains couldn't help. The store offers a wide selection of parts, tools, and accessories, along with helpful services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers also value the store's Loaner Tool program, which provides special tools with a refundable deposit. Overall, the store is well-regarded for its friendly atmosphere, knowledgeable staff, and efficient service, making it a popular choice for those needing auto parts and assistance in the Phoenix area.
Excellent service. Knowledgeable, friendly and professional staff. Great inventory and what they don't have in stock, they can obtain quickly at no additional cost.
March 2026
They were very attentive and thorough in the way they treated us
March 2025
Fast service and no complications like the competition.
