O'Reilly Auto Parts is known for its excellent customer service and knowledgeable, friendly, and helpful staff. They carry a wide selection, including filters and synthetic oils for vehicles like motorcycles. The experience is often described as great, with staff making it easy to make good choices. However, there have been isolated complaints regarding advertised battery charging services not being completed as promised at a specific Phoenix location. Overall, many consider it the best parts store.
My battery was dead. Brought it to Marisol, at 83rd and Indian school, to see if it was still under warranty. She said we'll have to see if it will charge. I told her my husband has a heart condition, and has been standing in the sun for an hour. She said I'll be right back. She left for twq minutes, came back and said... read full comment
May 2025
Tammera is very helpful and friendly. She fixed an issue I had with another location!!
August 2023
This was a great experience having Tammera help me get the correct Alternattor for my Toyota. She was very knowledgeable and fun to talk to.
