O'Reilly Auto Parts store #2823 in Phoenix, Arizona, located at 4028 East Thunderbird Road, is known for its helpful staff and reliable service. Customers appreciate the store for carrying a wide range of parts, tools, and accessories, as well as offering useful store services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. The store features a free Loaner Tool program for project-specific tools, with a refundable deposit. Staff members, including employees named Clemente and others, are praised for their excellent customer service, patience, and willingness to go the extra mile. Customers frequently mention how employees assist with testing batteries, installing parts, and answering questions, often providing additional help like cleaning hands or removing old batteries. The team is described as knowledgeable, friendly, and attentive, making the visit smooth and efficient. Overall, this location is a trusted spot for auto parts and service, with staff dedicated to helping customers with their vehicle needs and providing a positive shopping experience.
They always have the right part for whatever car/ truck iam working on along with priced lower than there competitors.
February 2026
Excellent service and free offer to install wiper blades. Great quality blades also.
December 2025
Was able to get what I needed. Came to get a new battery for my car. Luckily they had the last one I needed. The guy at the register, I didn't catch his name, offered to help take the battery to my car. Kindly declined thinking it wasn't that heavy, oh, it was very heavy 😅 Next time I will take them up on that offer.
